Hard Facts, Dangerous Half-Truths, and Total Nonsense
The best organizations have the best talent. . . Financial incentives drive company performance. . . Firms must change or die. Popular axioms like these drive business decisions every day. Yet too much common management awisdoma isnat wise at allabut, instead, flawed knowledge based on abest practicesa that are actually poor, incomplete, or outright obsolete. Worse, legions of managers use this dubious knowledge to make decisions that are hazardous to organizational health. Jeffrey Pfeffer and Robert I. Sutton show how companies can bolster performance and trump the competition through evidence-based management, an approach to decision-making and action that is driven by hard facts rather than half-truths or hype. This book guides managers in using this approach to dismantle six widely heldabut ultimately flawedamanagement beliefs in core areas including leadership, strategy, change, talent, financial incentives, and work-life balance. The authors show managers how to find and apply the best practices for their companies, rather than blindly copy what seems to have worked elsewhere. This practical and candid book challenges leaders to commit to evidence-based management as a way of organizational lifeaand shows how to finally turn this common sense into common practice.One day in August 2003, Jeffrey Pfeffer and his wife Kathleen went to look for a new car. ... They first went to Putnam Toyota in Burlingame, California, where theywere greetedby atypical, commissionbased car salesman. ... When Jeffreyand Kathleen finally decidedtopurchase aToyota Camry, needlessto saytheydid not return toPutnam. They bought it ... Redwood City, Californiaa adealership where the salespeople are not paid on commission and theemphasis isoncustomer service.
| Title | : | Hard Facts, Dangerous Half-Truths, and Total Nonsense |
| Author | : | Jeffrey Pfeffer, Robert I. Sutton |
| Publisher | : | Harvard Business Press - 2013-12-30 |
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