Surveying Fundamentals for Business Analysts
Surveying is an excellent way to elicit requirements, but reliable resources that examine survey methods are hard to find a until now. Surveying Fundamentals for Business Analysts presents the basics of developing and executing efficient and effective surveys. It offers detailed descriptions of the different types of surveys and guidance on how to choose the right survey for your task as well as how to identify stakeholders and participants. Surveying Fundamentals also presents specific instructions on writing effective questions and gearing them toward a particular audience. This practical guide provides the fundamentals you need to conduct and present the results of surveys a in one simple source. Follow the authoras step-by-step approach to: Determine the scope of the survey Design questions that will capture specific data Analyze the data objectively and effectively Report the findings clearly Add effective surveying to your list of business analysis skills! Contents Introduction: Why Surveys? ac Defining the Objective ac Identifying the Group ac Writing Questions ac Ordering and Laying Out the Survey ac Piloting the Survey ac Sending Out the Survey and Following Up with Participants ac Analyzing and Interpreting the Results ac Reporting on the Results ac Checklist for Writing Good Questions ac Survey Process Template ac Question-Writing Template ac Case Study About the Author Carol Deutschlander, Certified Business Analyst Professional (CBAP), is a business analysis manager with Home Hardware Stores, Ltd., Canada. She is an active supporter of the International Institute of Business Analysis (IIBA) and has served on various committees, including the IIBAas International Board of Directors.Herea#39;s a sample cover letter based on this model: Dear (participanta#39;s name): A survey is being conducted to gather ... The survey is being sent to a randomly selected group of team leads, tier-one customer service representatives, and tier- twoanbsp;...
| Title | : | Surveying Fundamentals for Business Analysts |
| Author | : | Carol Deutschlander |
| Publisher | : | Do Sustainability - 2009-09-01 |
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