The Reference Interview Today
Learn and perfect the skills needed to conduct satisfying reference interviews in the modern technological environment with this easy-to-use guide.The short nature of SMS makes the reference interview sound like a game of 20 questions to patrons, and they may feel like they arena#39;t getting an answer. It also makes it very easy for an anonymous user to simply disconnect in that case.
| Title | : | The Reference Interview Today |
| Author | : | Susan Knoer |
| Publisher | : | ABC-CLIO - 2011-06-30 |
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